The right business partner for you
The use of technology creates new opportunities for the business world. We will continue to innovate along with the development of digital technology for the advancement of your business. It becomes a matter of pride when we can grow together through innovations that are recognized not only domestically, but also in the international arena.
Business competition requires companies to increase productivity in an efficient manner. Telkom Digital Solution helps companies such as industrial area to carry out digital transformation by providing integrated ICT service solutions.
Shared Service Finance & Accounting is a portal (BPM) platform that is equipped with RPA Orchestrator features, engine control modules, and analytical dashboards to improve efficiency and effectiveness in the company's financial and accounting processes. These solutions include Invoice to Pay (Account Payable), Bill to Cash (Account Receivable), General Ledger, Fixed Asset, and Reporting.
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Shared Service Human Resources improves the efficiency and effectiveness of the company in the process of managing human resources, both organic (permanent employees) and non-organic (outsourcing employees). These solutions include Learning Management System, Digital Signature Platform, Recruitment Process, Employee Self Services, Payroll Management Service, and Assessment Center.
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Shared Service General Affair is a solution utilized for managing a company’s operational activities through sharing resources, standardizing and digitalizing processes, consolidation, system integration, and self-service in the process of managing general affairs within company.
The solution covers Corporate Travel Management (proposed policy, travel & claim request, online & offline booking, payment, MICE organizing, SaaS), Document Management System (document capture & digitalization, indexing & watermarking, physical document warehousing, document pick up & delivery), and Procurement (procurement cycle management, product category management, order & fullfilment management, payment management).
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Other company operational activities management solutions utilized include Activation (organizing gathering events, seminars, music shows, etc.), Point of Sales Materials (creating digital audio video, creative design & production, script writing, etc.), and Digital Printing.
Shared Service Healthcare is a service solution for managing the health of company employees through digitizing processes to increase company efficiency and productivity. Shared Service Healthcare service solutions include Digital Claim, In House Clinic, and Medical Check Up.
Integrated Health Claim Management is an EDC and QR Code-based health claim management service solution that is placed at the location of health service providers such as hospitals, clinics, optics, labs, etc., using a digital system that is capable of processing insurance claims online, real time and instantaneously.
This solution is equipped with member data adm, real time eligibility, claim monitoring status, 24/7 contact center & case monitoring with medical advisory, EDC network, online & real time web reporting & claim verification with information on benefits, plan & limit, admin payment, SMS notification, and value card program.
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Chatbot is a digital CRM channel solution that allows companies to minimize operational costs by providing interactive communication media between the company (system / computer) and customers in the form of text, audio, video on websites and mobile apps using an AI platform. Chatbot services can be accessed via Whatsapp channel, live chat, Facebook messenger, twitter DM, telegram, line, and others.
The solution is equipped with statistics & activities reporting dashboard, build QnA & path, and broadcast message. In addition, this service can also be used for the survey purposes of the company.
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Email Management System is a digital CRM channel solution for managing incoming (inbound) company emails from customers in the form of complaints, requests, information and suggestions that are grouped by category. Received emails can be automatically forwarded, auto replied, or create ticket and escalated to a specific PIC.
This solution is equipped with escalation rules, work orders, reporting and agent performance
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Live Chat is a digital CRM channel solution that assists companies in caring for customers with the addition of a live chat channel. This service is an application system that is installed on the company's website making it possible for customers to easily connect with the company.
This solution is equipped with agent level features (visitors, chat history, chat per agent, per interval, by date, daily, monthly, customer data and blocked visits) and administrator level features (canned messages, profile, notifications, and logout).
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Contact Center is a digital CRM channel solution that allows companies to provide customer care services to customers equipped with Auto Attendant, dialer & auto dial, Automatic Call Distributor, voice, telephony & video conference, basic Computer Telephony Integration & Call Management System features, and Interactive Voice Response.
These solutions include Inbound Contact Centers (providing information, handling complaints, requests for additional services / products) and Outbound Contact Centers (telemarketing, telesurvey, telesales, telecollection). These services provided a comprehensive contact center system, namely infrastructure, applications, agents, sites with the implementation of daily operations.
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Cloud Contact Center is a digital CRM channel solution that provides the same capabilities as a traditional contact center, but companies no longer need to pay periodic fees for software updates because this application is cloud-based. It is easy to set-up, add / subtract features can be done without depending on standby technicians at the location.
This solution is equipped with inbound / outbound operations, cloud-based business continuity, multichannel (email, SMS, social media, web chat), and self service configuration.
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Social Media Management is a digital CRM channel solution assisting companies manage social media accounts in maintaining the company's reputation and image. The social media function provides updates and information on an ongoing basis, including delivering marketing programs, campaigns, etc.
These solutions cover Content Planner, Social Media Operation Agent, Social Media Team Leader, Social Media Analytics, Seat Management, Platform Licensing, and Social Media Marketing.
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Multichannel Communication is a digital CRM channel solution that allows companies to quickly and precisely communicate through many channels such as mobile channels, email channels, voice channels, social media and the web. Companies can send messages directly and simultaneously. On the other hand, message recipients can also receive messages on which the content is personal (one recipient and another recipient have different content).
This solution is equipped with an automated escalation & resend, tracking & reporting, multi-lingual message templates, and cross channel inbound & outbound.
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Digital CRM Omnichannel is a customer interaction solution that combines several communication channels (digital CRM channels) in one platform (omnichannel), which can interact with each other and share data and information. This solution guarantees that communication history with customers is recorded comprehensively, resulting in agents not asking again for information that has been submitted by customers.
This solution is equipped with inbound and outbound communication applications in all communication channels, channel integration with a single database, as well as a complete selection of channels (voice channels, SMS channels, email channels, OTT chat, RTC chat, social media).
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Sales Analytics is a CRM Analytics service solution that assists companies monitor and analyze sales performance, customer profiles and behavior which will result in recommending the right campaign based on the results of this analysis and in the end can help increase the number and number of customer transactions.
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Social Media Analytics is a CRM Analytics service solution that assists companies measure Account Performance (covering reach and content performance, engagement measurement, fan segmentation to measure the performance of a campaign on Facebook and Twitter accounts) and Brand Monitoring (covering monitoring, reach measurement, sentiment analysis, influencer identification to find out conversations about a brand on Facebook, Twitter, YouTube, Instagram, blogs, and digital news accounts).
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Customer Voice Management is a CRM Analytics service solution that assists companies take advantage of company-customer interaction data allowing companies to quickly and easily find out the voice of customers from various interaction channels and make the proper decisions to overcome problems that occur.
The solution is equipped with topic & sentiment analysis, advance insight reporting & root cause analysis, multichannel interaction, and integrator data.
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Market Research is a market survey service solution that helps companies formulate marketing strategies in seizing market opportunities through systematic design, collection, analysis and reporting of data and findings relevant to certain marketing situations faced by the company.
The solution can be executed with a choice of methods of quantitative research tools (including face-to-face interviews and mystery shopping), as well as qualitative research tools (including focus group discussions and in-depth interviews).
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Telesurvey is a market survey service solution that assits companies carry out research utilizing telephones, questionnaires / interview questions to find out who they are, what they think, feel, make decisions. Through telesurvey, companies can control the stages of filling out the questionnaire, carrying out advanced probing questions, and allow for more complex questioning formats.
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Virtual Reality (VR) is a service solution that adopts Virtual and Augmented Reality (AR) technology to maximize and optimize business potential such as product presentations, employee training and product manufacturing applications in the form of simulations. This solution allows companies to provide an experience in the form of digital interaction with a virtual computer simulated environment, making their users feel they are in that environment.
The solution covers VR 360 Photo, VR 3D Render, VR 3D Interactive, VR 360 Video, VR Entertainment, VR Drone, AR Interactive, dan AR Wayfinding.
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Colocation is a Data Center service solution that offers rack space for corporate IT equipment in dedicated colocation or share colocation, which is supported by adequate infrastructure such as electrical, cooling, and security systems. Colocation service providers are responsible for monitoring and maintaining the data center infrastructure. Available data centers are located in Singapore, Hong Kong, and Indonesia (Serpong, Sentul, Surabaya) which are connected to the global internet network and are supported by a seamless underwater cable connectivity.
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Disaster Recovery Planning is a Data Center service solution in the form of a comprehensive description of a number of plan of actions that must be carried out before, during, and after a disaster occurs in the data center. This plan of action must be documented and tested to ensure operational continuity and availability of critical resources in the event of a disaster.
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IaaS (Infrastructure as a Service) is a cloud service solution that provides virtual server infrastructure (CPU & RAM, storage and network) that can be used for various needs such as production systems, development, testing and backup or disaster recovery.
IaaS service solutions covers Storage as a Service (StaaS), Virtual Data Center (vData Center), Virtual Machine (vMachine), Backup as a Service (BaaS), and Disaster Recovery as a Service (DRaaS).
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SaaS (Software as a Service) is a ready-to-use application service solution with a pay-per-use scheme that can be accessed anytime and anywhere via the internet making it a collaboration tool to support the company's business productivity.
SaaS service solutions covers e-Office services, Email Collaboration Platform, e-Academic, e-Project, Web Hosting, and Domain Hosting.
e-Office is an SaaS service solution in the form of an application that is able to increase the effectiveness of the official correspondence management process, by digitalizing all paper-based documents to electronic (paperless) based documents.
This solution includes Incoming Mail Management (incoming mail module, scanning, numbering agenda setting, distribution, dispositioning, tracking), Outgoing Mail Management (personal assistant function, job delegation), Basic Configuration (organizational identity, organizational structure & position mapping, notifications via email), as well as Advance Configuration (agenda setting, online editing / approval process, tracking, mail distribution).
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Email Collaboration Platform is a SaaS service solution in the form of a collaboration platform that not only provides email services (both sending and receiving email), but also provides many collaboration features (such as sharing email messages, messages folders, contacts, calendars, tasks, briefcase folders / files, Global Address List) which can be accessed by users anywhere and anytime.
e-Project is a SaaS service solution in the form of a project management application that allows all parts of the company to monitor and coordinate using the Project Management Tools module (project monitoring with a predefined measurement and reporting system), Communication Tools (connecting all parties involved in the project through communication audio & video), as well as Social Network Tools (communicating effectively with related parties at various levels and positions).
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Web Hosting is an SaaS service solution in the form of providing server space that is used to store data from a web page or online application making it possible to be accessed via internet. All data in the html document will be stored within the web hosting making it possible to be accessed anywhere via the internet.
Domain Hosting is a SaaS service solution in the form of providing a domain to make it easier for users to remember website addresses. This type of service covers internet domain registration, sub domain addition, and domain transfer.
PaaS (Platform as a Service) is a cloud service solution for database platforms and applications, both web, mobile, logic management and API (Application Programming Interface). PaaS service solutions cover Private Cloud, Public Cloud, and Hybrid Cloud.
Private Cloud is a PaaS service solution in the form of IT infrastructure provision services, databases, platforms, etc. within the exact company location, making it possible for the use of experts, space for infrastructure provision, investment costs, monthly maintenance costs, license & application update fees, and private networks. Private cloud is specially packaged only for one user who wants to get full control and dedicated compute units (CPU & RAM) to get maximum performance.
Public Cloud is a PaaS service solution in the form of IT infrastructure provision services, databases, platforms, etc. provided in cloud providers. Companies don't need to provide everything like those in the private cloud, companies only need to pay to cloud providers and internet access.
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Hybrid Cloud is a PaaS service solution in the form of a combination of public cloud and private cloud service capabilities. Companies can benefit from the flexibility it receives from the public cloud and the security from the private cloud. Or in other words, companies can freely determine the availability of data and applications according to their needs, both in Indonesia and abroad for convenience and flexibility.
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Cloud Consulting is a consulting service solution assisting companies decide on the optimal cloud model that is in accordance to technological developments and company needs.
The solutions covers Cloud Strategy (development of corporate cloud strategy and roadmap), Cloud Assessment (assessing the readiness of cloud roadmap and compatibility with existing systems), Cloud Migration Design (designing and planning the migration of corporate workloads to cloud systems), and Cloud Migration / Execution ( moving enterprise workloads to cloud using the best migration strategy).
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Seat Management is a service solution for managing all workstations and other hardware devices within the corporate network.
The solution covers Banking Equipment Solution (the provision and managed service of ATMs, Cash Recycler Machines, Cash Deposit Machines, and EDC machines), Device / CPE Solutions (the provision and managed service of network devices, office support devices, etc,), and Medical Device Solution (the provision and managed service of medical devices, laboratory equipment, and remote pregnancy monitoring systems).
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Enterprise Mobility Management is a service solution that allows companies to connect their employees whenever and wherever they are through the use of mobile devices while keeping company data separate from personal data and providing centralized security for all company data on these mobile devices.
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Payment Point is a billing payment aggregator service solution in the form of business collaboration (partners) that can service various routine bill payments, credit purchases and online shopping payments from bill owners / operators / merchants. Both companies and individuals can take advantage of their places / facilities such as shops, outlets, space for placing vending machines and their networks (ATMs, e-channels, outlets, etc.) to serve payments.
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Social Media Marketing is an online advertising service solution in the form of corporate social media management and placement of ads on social media which includes Facebook Ads (with performance parameters of click to website, page post engagements, page likes, apps install, video views, and events responses), Google Display Network (using keywords, placement on certain websites, topics, interests, and demographics), Twitter Ads (with performance parameters of clicks to website, tweet engagements, followers, apps installs, and leads on twitter), Instagram Ads (with performance parameters of clicks to websites, website conversions, mobile app installations, and mobile app engagement).
Billing Payment is a billing payment aggregator service solution in the form of recording, accumulating and collecting bills digitally that can be accessed anywhere and anytime. These solutions cover invoice creation, distribution and bill collection through various payment channels.
Digital Media Advertising is an online advertising service solution that can increase sales and measure the reach of promotions through optimization of the Search Engine Optimization / SEO function (search engine optimization affects the visibility of websites or web pages in search results), Search Engine Marketing / SEM (placement of ads in search engines such as google AdWords, yahoo, etc.), as well as Website Publisher (creating a company website which covers choosing a domain name and appearance / layout / template / web design to be used). Companies can easily change website content, whether it be text or images through a CMS (Content Management System).
Media Placement Service is an online advertising service solution that allows companies to advertise on the wifi.id landing page to build brand awareness, market products, and reach consumers or potential consumers.
Mobile Advertising is an online advertising service solution that can be used by companies as an effective marketing medium to build brand awareness, market products, and reach consumers via SMS & MMS Broadcast (sending mass messages to many numbers with the sender's name masked into an alphanumeric sender automatically by independent advertisers via web or integration between applications), SMS & MMS Profiling / Targeted (sending messages to customers according to a predefined profile - age, gender, location, ARPU, handset type, OS type), as well as SMS & MMS LBA (sending messages to customers who are in certain locations with the concept of push SMS).
e-Money White Label / Co-Branding is an e-payment platform service solution in the form of a choice of payment instruments with a prepaid scheme. This platform is available in 2 technology options, namely card / chip based and server based (mobile cash). e-money white label is for companies that already have a license to operate and utilize e-money, while e-money co-branding is for companies that do not have an e-money operating license.
This is of course in line with the National Non-Cash Movement (GNNT) program launched by the government to create a cashless society.
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Quick Response (QR) Code is an e-payment platform service solution that connects sellers (merchants) with payment instrument issuers to provide convenience and security for buyers in making mobile payments using the latest QR Code technology.
TV Advertising is an advertising solution on the UseeTV Indihome platform, which is spread across >300 cities with >10 million viewers and is equipped with pause & rewind features, video on demand, video recorder, and tools for measuring ratings, shares, top programs, top channels, peak hour. Types of TV Advertising services include TV Placement Ads (in the form of Creative Ads - ads that appear on the set top box user interface - booting ads, rotate banner ads, pre-roll ads, time shift ads, picture in picture ads, navigation ads, Insertion Ads - ads which appears amidst Commercial TV program channels, and Media Hub - advertising on multi pay TV providers), as well as TV Programs (in the form of Channel Blocking and the use of Studio Hall).
Payment Gateway is a transaction switching service solution that provides convenience, security and a wide choice of payment channels (such as cash, credit card, debit card, e-money, internet banking and mobile banking) that can be integrated with the company's website.
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Smart Social Media is a big data analytic advertising service solution in the form of a website-based application for monitoring the company brand on social media, which covers monitoring brand popularity, brand of interest and brand engagement. In addition, the company can also monitor competitors' brands.
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Smart Advertising (Smart Ads) is a big data analytic advertising service solution in the form of a targeted SMS solution on cloud so that companies do not need put in the effort to get targeted GSM customer data but simply defines the target audience using the profile provided by Smart Ads.
This solution covers Postcall Regular SMS (semi real time SMS with specific city, day and hour parameters), Segmented Postcall SMS (semi real time SMS with city, day, hour and specific segment / classification parameters), and Advance Call Pattern (SMS Profiling based on subscriber profile which includes geographic, demographic and digital behavior profiles).
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Digital Out Of Home (DOOH) is a service solution for providing promotional media in the form of LCD screens in public and private areas to present video information in the form of product promotions, company profiles and other visual information in an attractive and on target manner, both outdoors (with national reach and can be updated remotely) and indoors.
This service is combined with Big Data Analytics in the form of profile data for mobile customers who pass through the DOOH location, making it possible for target audience and selection of broadcast times to be adjusted and advertisements to become more effective and efficient.
Smart Building is a building & infrastructure automation service solution that applies smart, energy-efficient (green building) structures, automation systems and Advance HVAC (Heating Ventilation & Air Conditioning)
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Enterprise Resource Planning (ERP) is an application platform service solution used for planning and managing company resources, which includes financial and accounting aspects, payroll, HR, purchasing, sales, budget, materials, and all other capacities that affect company management.
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e-Ticketing is an application platform service solution in the form of an electronic ticket system for using transportation modes, or used as entrance tickets for tourist sites, access to buildings (offices, malls, apartments, hotels, parking buildings, etc.) which can also be integrated with electronic money. Thes solution covers gate systems, electronic payments, and contactless smart cards.
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Smart Office is a building & infrastructure automation service solution in the form of office building support systems that can digitally integrate with each other to create an environment that is intelligent, collaborative, efficient and sustainable.
This solution is equipped with wireless features (wifi network & NFC use), seamless (virtual desktop, unified communication, video conference & print from any area), paperless (electronic correspondence, e-whiteboard, e-document management & digital signage), and riskless. (NFC for payment & entry access, intruder tracking, visitor management, iris scan document access).
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Digital Tax Hub is an application platform service solution in the form of an ICT Hub in the Digital Tax Ecosystem which includes Host to Host e-Invoice - eVAT (Corporate Taxpayer Host to Host e-Invoice service), ePPT - eBUPOT WTH (Taxpayer electronic withholding service), PPH Host to Host (PPH Host to Host taxpayer reporting service), as well as ePayment & eBilling (tax payment service) which can also be integrated with the company's Enterprise Resources Planning (ERP) system.
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Smart Lighting is a building & infrastructure automation service solution in the form of an outdoor and indoor lighting control system that can increase efficiency through scheduling, dimming and motion sensing, which can also be controlled remotely.
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Smart Water is a solution for building & infrastructure automation services in the form of a pre-paid water purchase system so that business processes become more efficient and save operational budgets. Infrastructure managers can easily monitor customer data, know the details of consumption of water purchases, with no manual meter recording required, and no arrears and billing to customers. The Smart Water kit consists of a metering system, valve actuator, token system and web service.
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Custom IoT Solution is a service solution for using M2M / IoT in various industries providing convenience and increase efficiency in business processes, including Heavy Machinery Monitoring System (data analytics through IoT sensors to improve accurate report quality and work order scheduling in real time), Airport Operation Control Center (integrated operational management resulting in information and decisions deriving from one airport operation command), as well as High Precision Tracking (object tracking based on the Global Navigation Satellite System with high precision up to 2m for basic and up to cm level for advance through Realtime Kinematic devices).
M2M / IoT Network Monitoring is a service solution for remote management and control of IT devices via an Internet Protocol (IP) network. The use of encryption integrated into the device will ensure safe and reliable use. Control can be done through Secured Shell (SSH) and Web Admin access.
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Integrated Talent Management System (ITMS) is an application platform service solution in the form of integrated corporate talent management, with the aim of creating and developing talents that will drive the company's business, as well as transparency and objectivity in employee career management.
The modules in ITMS cover Talent Management (for managing company talents ranging from Talent Sourcing to Talent Clustering) and Career Management (helping companies find the right nomination for a position, as well as more active employees who directly aspire to a career in the company).
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Employee Self Service Portal is an application platform service solution in the form of a corporate employee portal for managing attendance, work activities and sharing information / ideas, which can be accessed on 2 platforms, namely mobile apps and web apps so that employee attendance management is more effective, data is reliable with the interactive dashboard, as well as the efficiency of the company's operating costs.
This portal is equipped with management presence features, broadcast messages, social media monitoring, booking management, employee care management, personal data verification, and user management.
The Custom Application Platform is a company application platform service solution that is integrated and specific as needed, including the Academic Information System (an application to simplify the online campus academic administration process), Hospital Management Information Systems (cloud-based information systems used by patients, pharmacies and insurance), Hotel Management System (integrated web-based and mobile-based hotel and room service management applications), Service Desk Management (On-Site Engineer activity monitoring applications), Application Programming Interface Services (interfaces that allow products / services / software to "communicate" ).
MNS WAN (Managed Network Service Wide Area Network) is a managed network services solution in the form of end-to-end monitoring and management of corporate networks on network devices and carriages proactively and quickly. With this solution it can speed up the resolution of disruptions to the corporate network making it possible to increase the company's business productivity in the end
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Mobile Workforce Management is a sales distribution & supply chain management service solution in the form of a cloud-based mobile and web application system to meet the needs of field workforce management such as sales / marketing personnel, surveyors, and collections in making transactions anytime and anywhere. This application can monitor the location and performance of field workers, send sales orders or provide services to customers precisely and accurately, as well as broadcast & personal messages.
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MNS Cloud Wireless Local Area Network (WLAN) is a managed network services solution in the form of cloud-based wireless network management services, making it possible for companies to make changes to access point configuration anytime, anywhere despite they are not in the company's private network location.
This solution is equipped with high availability & disaster recovery features, sign on mechanism, redundancy & service security, and a single management dashboard.
Warehouse Management System is a sales distribution & supply chain management service solution in the form of an optimal warehouse management application system covering transaction information, inventory and total stock in real time, managing storage locations for goods, and managing distribution of goods. This application is web and cloud based so it is easy to use and relatively fast in implementation, and integrates with other warehouse equipment, such as barcode printers and handhelds.
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Fleet Management System is a sales distribution & supply chain management service solution in the form of an application system for managing and monitoring logistics fleets, such as trucks, box cars, trailers, containers, and other vehicles. This service uses GPS and GSM tracking technology which is also equipped with additional sensors for monitoring fuel, temperature and door sensors.
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Network & Web Application Security is a managed security services solution that helps anticipate potential losses due to cyber attacks.
The solution covers Global Internet Security (to protect corporate IT infrastructure from Distributed Denial of Service / DDoS attacks), Web Application Protector (to protect corporate business applications from attack threats both at the network level and applications located in the Data Center or Cloud), and Next Gen Firewall (cyber security system service in the form of an integrated firewall, intrusion protection to maintain network security through one device).
Security Consulting is a consulting service solution assisting companies get leading edge solutions on security systems to protect corporate businesses from cyber security threats.
These solutions include Cloud Network Design (completes cloud network design), Cloud Risk Assessment (assesses cloud infrastructure risks), Cyber ??Security Health Check (understands potential attacks), Network Architecture Assessment (assesses network architecture design), Network Compliance Assessment (provides network recommendations compliance), Penetration Testing (identification of security levels), and Vulnerability Assessment (exploiting weaknesses to reduce efforts to maintain the network).
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e-Commerce Platform is a sales distribution & supply chain management service solution that makes it easy to manage online and offline stores and develop businesses in many market places in just one platform.
By using this platform, companies can manage reseller and customer orders at the same time, and get the benefit of more effective operational management across multiple sales channels connected in one dashboard.
The Distribution System is a sales distribution & supply chain management service solution in the form of a back office application that makes it easy to manage distributor sales and distribution operations so that the productivity and efficiency of the company's business can increase. With this, the company can accelerate business operations, and focus more on controlling activities, not on administrative tasks.
This solution is equipped with Route & Delivery Management, Operation Control, Mobile Distribution, and Reporting System features.
VSAT (Very Small Aperture Terminal) is a service solution that can be used to accommodate telecommunication needs in areas not covered by terrestrial networks for the needs of users with fixed, moving or mobile locations. These solutions include VSAT IP, VSAT SCPC (Single Channel Per Carrier) and VSAT dSCPC (Dynamic SCPC). Communication between user locations and can use a link with a Point to Point (SCPC) topology, or an IP-based shared topology (VSAT-IP).
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GIS Analytics is a big data analytics service solution in the form of a web-based geospatial information system that allows users to create clearer and more detailed multi-layer geospatial data and analysis, as well as online and real time monitoring. This solution can also set the location on the map and provide insight into a specific location. This technology is commonly used for scientific investigations, resource management, development planning, cartography, and route planning.
In addition, GIS Analytics is also equipped with online dashboard features, mobile responsiveness, API for data integration, and visualization in the form of maps.
Broadband Satellite (Mangoesky) is a solution for broadband internet services using satellite media provided for people who are not covered by internet services via cable media by providing DTH (Direct to Home) TV and FTA (Free to Air) TV access as additional entertainment.
This solution can be used as internet and entertainment services (DTH and FTA Television) for remote locations such as offices or employee halls at mining sites, plantations, and others.
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Health Profilling Analytics is a big data analytics service solution that provides a profile of patient / company employee health information that is processed systematically and comprehensively. The results of this data analysis provide identification information on health trends and the behavior of patients / company employees.
This is beneficial for companies in making strategic decisions, formulating preventive promotional strategies, is curative and rehabilitative, and improves the quality of health services and minimize risks.
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SIP Trunking is a voice service solution in the form of IP-based voice trunking that utilizes SIP (Session Initiation Protocol) by providing a flexible amount of capacity, with the ease of adding that said capacity and the availability of Incoming only, Outgoing only and Bothway operating modes. The connection from the service node to the IP PBX on the company side is a point-to-point connection with one IP address allocation.
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Web Conference Service is a voice service solution in the form of a secure web-based, real time online conference, multi-platformed, and wide coverage making it possible represent the presence of companies around the world through local access and Toll-Free numbers with 24/7 service without reservation.
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Closed User Group (CUG) is a voice services solution in the form of communication for companies that includes unlimited voice calls and SMS services in the same group, as well as internet data package services.
This solution is equipped with Post and Prepaid features (CUG between postpaid & prepaid users), as well as unlimited Voice Calls and SMS (voice calls & SMS non broadcast to fellow employees who have registered in 1 CUG group).
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VPN (Virtual Private Network) IP (Internet Protocol) is a data communication service solution based on IP MPLS (Multi Protocol Label Switching) that allows companies to create private IP networks with any to any connection in a national coverage to connect branches in various cities equipped with Value Added Services (VAS) in the form of Instant VPN, used to access to a private network / intranet via internet media safely and easily, dynamic routing, and bandwidth on demand.
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Metro Ethernet is a broadband communication network service solution based on IP / Ethernet technology with a metropolitan area coverage that can provide flexibility, simplicity, effectiveness and QoS (Quality of Service) for companies. This network can be used as a Metropolitan Access Network to connect subscribers and companies to a WAN (Wide Area Network) such as the internet to connect branch offices with headquarters in a metro area (intranet).
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Dedicated Internet is a service solution for providing dedicated internet access to both global and domestic internet with a guaranteed bandwidth ratio of 1: 1 to the reference point.
Dedicated Internet service solutions include Beda Bandwidth (with the maximum difference between global and domestic bandwidth being 1:10), Burstable (providing additional bandwidth capacity up to two times the dedicated bandwidth in a burstable manner), and Lite (asymmetric with the middle gap ratio of upstream and downstream bandwidth for global connection).
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Internet Protocol (IP) Transit is an interconnection service solution to both the domestic and global internet with a guaranteed bandwidth of 1: 1 up to the reference point, using the company's internet resources.
IP Transit service solutions covers IP Transit with Different Bandwidth (maximum difference between global and domestic bandwidth by 1:10), IP Transit Burstable (providing additional bandwidth capacity up to a maximum of twice the committed bandwidth), and IP Peering (mutually beneficial interconnection service between 2 internet network).
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CDN or Content Delivery Network is a service solution for distributing traffic to several PoP (Point of Presence) locations to provide accelerated access with high availability and high performance levels.
CDN technology can increase the quality of experience (QoE) level of visitors in accessing content by distributing content access traffic to several CDN servers that initially point to one Origin Server.
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Global VPN IP is a global connectivity service solution that connects corporate networks in Indonesia with corporate networks in other countries through the MPLS (Multiprotocol Label Switching) network. This service allows multinational companies to create private IP networks with global coverage to connect their branches in various countries.
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Global Ethernet is a global connectivity service solution that connects corporate networks in Indonesia and in other countries with Ethernet layer 2 technology which includes point to point services (Private-Ethernet Private Line and Virtual Private-Ethernet Virtual Private Line) as well as point to multipoint services.
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Wifi Station is a wifi service solution in the form of Dedicated Wifi internet using optical fiber with speeds up to 100 Mbps equipped with various Value-Added Services according to company needs.
Through this solution, companies get wifi access with a specific SSID, as well as obtain various value added services to support business activities and develop internet-based business opportunities.
Features :
Wifi Hospitality is a wifi services solution in the form of managed wifi that is integrated with the advertisement wifi platform making it possible for companies to obtain additional revenue from advertisements installed on wifi.
Wifi Hospitality assists the needs of a company’s business such as managing customer email lists, increasing the use of social media, increasing customer loyalty and attracting new customers which are all controlled automatically (auto pilot).
Features :
Benefits :
Radio IP is a service solution for wireless communication needs with dedicated bandwidth capacity for areas in Indonesia that are not covered by terrestrial networks, especially cables due to geographic conditions.
This solution is equipped with a high level of security and closed network configuration. The scope of this service can be adjusted based on company needs.
Benefits :
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