Photo caption: Telkom Consumer Service Director Venusiana (right) and Telkom Digital Business Service Director Muhamad Fajrin Rasyid during the virtual launch of the latest version of myIndihome app on Wednesday (1/12). The myIndiHome app's latest version offers a variety of convenient solutions for customers in managing their IndiHome services anytime anywhere from the palm of their hands.

Jakarta, 1 December 2021 – The best customer digital experience has become one of the priorities of PT Telkom Indonesia (Persero) Tbk (Telkom) in presenting its products and services. The company continuously strives to ensure that customers have a convenient and pleasant experience when using TelkomGroup's products and services.

Now myIndiHome app's latest version is available, offering a variety of solutions for customers' convenience in managing their IndiHome services anywhere and anytime from the palm of their hands. Telkom Consumer Service Director Venusiana and Telkom Digital Business Service Director Muhamad Fajrin Rasyid virtually launched the app in Jakarta, Wednesday (1/12).

The most recent version of myIndiHome application comes with a concept that offers new excitement. A variety of excellent features are available for customers to manage their IndiHome services more conveniently, namely scheduling technician visits for IndiHome services new installations and repairs, at the customer's earliest convenience. Customers can relax and be assured of the technician's work progress as they can track the work from wherever they are through the application. 

With a more attractive appearance, myIndiHome app also makes it easier for customers to find and choose an IndiHome subscription package and a variety of other interesting digital services such as activating Disney+ Hotstar video streaming services and so on. Customers can check and make payments for IndiHome services through various channels, including bank transfers, debit or credit cards, myIndiHome balances, and most recently, LinkAja.

Telkom Consumer Service Director Venusiana said, "We launched the latest version of the myIndiHome application with the latest innovations and superior features that provide convenience and security for customers so they can easily and quickly add and manage IndiHome services only through their smartphones, anytime and anywhere. It is a one application for all IndiHome customer transactions. We hope that the myIndiHome application can provide the best experience for customers."

Telkom Digital Business Service Director Muhamad Fajrin Rasyid said, "IndiHome continues to improve the quality of its services from time to time, in order to provide the best customer experience, including updating myIndiHome application. Our myIndiHome application is designed based on customer feedback, followed by improvement of internal business processes, and developed using the latest digital technology for the best customer digital experience." 

Fajrin added that myIndiHome application was created using Container - Microservice technology which helps accelerate application development, so that it can create numerous interesting features according to customer feedbacks and needs, as well as the use of Native Apps technology to provide convenience, security and speed for customers to use applications on the Android operating system and iOS. In the future, the application will be equipped with biometric features with artificial intelligence (AI) technology so that customers can quickly access applications with biometric facial recognition without having to remember access codes and passwords. "All these conveniences are to meet the needs of our customers' demands, in accordance with our slogan, the new excitement, one click, make everything more fun," Fajrin said. 

The latest version of myIndiHome application is downloadable on the App Store for iOS users and Google Play for Android users. Customers who already have the app's previous version can just update it. Customers registering for the Student, Teacher, and Journalist Package through the myIndiHome application can get interesting offers, namely a discounted new installation fee for Rp150,000 from the original fee Rp500,000. In addition to this package, customers will get Rp100,000 cashback via LinkAja for the first 1,000 customers who will also get promotional merchandise. This promo is valid from 1 to 31 December 2021.

One click, make everything more fun. Enjoy the convenience of subscribing to IndiHome and all your broadband service needs are all integrated on myIndiHome app. Download the myIndiHome app now!.

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