OCA consistently supports the digitalization of the government sector, reducing tax arrears in Kulon Progo.

Kulon Progo, 10 October 2023 – OCA Indonesia (OCA), the premier omnichannel platform owned by PT Telkom Indonesia (Persero) Tbk (Telkom), has successfully increased motor vehicle tax revenue at the Kulon Progo Regional Tax Service Agency in Yogyakarta Special Region by more than 40% through the reduction of tax arrears. The implementation of OCA is part of the Kulon Progo Regional Tax Service Agency's initiative to adopt technological advancements aimed at reducing tax arrears.

Riyadi, Head of the Administrative Subdivision at the Kulon Progo Regional Tax Service Agency, said that since adopting OCA over the past year, the office has been able to provide 24-hour real-time services to the public and taxpayers. "Since implementing OCA, revenue from vehicle taxpayers in Kulon Progo has increased by 40%. This is evident from the decrease in tax arrears, which have decreased from 17,000 to 10,000. This indicates an income increase of more than 40% from tax payments,"  Riyadi said.

The OCA platform, renowned for its diverse features, continues to drive digitalization across all sectors, including local government. "OCA is a digital product under the Leap Telkom Digital umbrella, committed to continuous innovation in leveraging digital technology to support businesses and agencies nationwide. The platform benefits not only large enterprises but also small and medium-sized businesses," Muhamad Fajrin Rasyid, Telkom Digital Business Director said.

Fajrin also said that the key advantage of OCA's service lies in its use of communications platform as a service (CPaaS) technology, a cloud-based platform that ensures accessibility from anywhere and at any time, as long as there is an internet connection.

To date, OCA has garnered over 16,000 users. In addition to OCA, Leap Telkom Digital offers various other digital products and services from Telkom, which are available in https://leap.digitalbisa.id/#products.

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