PT Telkom Indonesia (Persero) Tbk (Telkom) is a state-owned information and communications technology enterprise and telecommunications network in Indonesia. The Government of Indonesia is the majority shareholder with 52.09 percent shares while the remaining 47.91 percent shares belong to public shareholders. Telkom’s shares are traded on the Indonesian Stock Exchange (IDX) where it is listed as “TLKM” and on the New York Stock Exchange (NYSE), which lists it as “TLK”.
As it transforms to become a digital telecommunication company, TelkomGroup implements a customer-oriented business and company operational strategy. The transformation aims to trim down TelkomGroup’s organization to be leaner and more agile in adapting the fast-changing nature of telecommunications industry. The new organization is expected to be able to improve efficiency and be more effective in producing a quality customer experience.
TelkomGroup’s activities grow and change in accordance to the development of new technology, information and digitalization, but still within the corridor of telecommunications and information technology. This is evident in the newly developed business lines, which complements the company’s existing legacy business.
Telkom now categorize its portfolio into 3 Digital Bussiness Domain:
PURPOSE, VISION AND MISSION
To respond the industry shift to Digital, to support National Digitization and to internalize the transformation agenda Telkom has redefined its Purpose, Vision, and Missions.
To build a more prosperous and competitive nation as well as deliver the best value to our stakeholders.
To be the most preferred digital telco to empower the society.
1. Advance rapid buildout of sustainable intelligent digital infrastructure and platforms that is affordable and accessible to all.
2. Nurture best-in-class digital talent that helps develop nation’s digital capabilities and increase digital adoption.
3. Orchestrate digital ecosystem to deliver superior customer experience.
Memegang teguh kepercayaan yang diberikan
Terus belajar dan mengembangkan kapabilitas
Saling peduli dan menghargai perbedaan
Berdedikasi dan mengutamakan kepentingan Bangsa dan Negara
Terus berinovasi dan antusias dalam menggerakkan ataupun menghadapi perubahan
Membangun kerja sama yang sinergis
HISTORY OF TELKOMGROUP
Strengthening National Telecommunications Access, Develop Indonesia’s Digital Society
Throughout its history, Telkom has gone through various business dynamics and transformative phases, such as the invention of telephone, changes in the origin company’s structure that led to the establishment of Telkom, the growth of cellular technology, development of the digital era and international business expansion as well as the company’s transformation to become a digital telecommunications company.
In 1882, the invention of telephone challenged the postal and telegraphic services, which had been in use from 1856 and gradually users were shifting to use this new invention. At that time, there were private companies that operated telephone business and with more players in the industry, it prompted the industry’s growth even further: by 1892 telephone was used for inter local connection and by 1929 it was available for international connection.
The Indonesian government established in 1961 the state postal and telecommunications company, Perusahaan Negara Pos and Telekomunikasi (PN Postel).
But due to the rapid development of telephone and telex services, the Indonesian government issued a government regulation, or the PP No. 30 dated 6 July 1965 which divided PN Postel’s postal and telecommunications industries into PN Pos Giro for postal services and PN Telekomunikasi for telecommunications services.
The division allowed each company to focus on developing their respective business portfolios. The establishment of PN Telekomunikasi is the origin of Telkom that it is today and since 2016, Telkom’s management declared that 6 July 1965 as the founding date of Telkom.